Shipping & Returns

    1. PAYMENT

    We accept VISA and Mastercard credit card, American Express, and PayPal Payments only.

    Payment must be made in full before we will start to process any orders. Credit Card Payments will be processed every morning, so please be aware even if you purchase at night it’s likely in some cases we wont process the payment until the next morning.

     

    2. SHIPPING

    Your items will be shipped within 1-2 days from your purchase date this allows enough time to us to custom print some stock and handling delays. If what you ordered were shirt, it may take longer for about 6 to 7 days for us to print them. Sometimes if orders are in high demand there may be up to 2 weeks wait however you will be notified about this via email.

     

    3. POSTAGE

    We ship worldwide from our distribution centre in Shanghai, China.

    We always use International Express shipping with DHL.

    Don't worry, we treat our costumers with the best luxury, so you can ask us for tracking number and processing state in any moment from your purchase via mail: [email protected] (we always reply within 24 hours).

    You will receive your items in the 10-15 days after your payment. 

     

    4. RETURNS

    AS WE TREAT OUR COSTUMERS WITH OUR MOST LOVE , WE DEFINITELY WILL GIVE YOU REFUND OR EXCHANGE FOR INCORRECT SIZES. AS WE WANT YOUR EXPERIENCE TO BE SMOOTH, WE RECOMMEND YOU TO MAKE SURE YOU CHOOSE YOUR CORRECT SIZE CAREFULLY BEFORE YOUR PURCHASE. 

    Moreover, if an item is wrong by our error then please email us at and a customer services representative will help you get your correct item sorted. In the same way, if an item is wrong or damaged on our error we will pay for your postage back to us and replace the item for you at no further costs. 

    In any case, the process is simple, just email us at [email protected] and we will reply you within 24 hours confirming that your new piece(s) will be resend.  

    As you see, simple conditions, not small letter, just to make your purchasing experience legendary.

    Color Sky 3D Team

     


    Privacy Policy

    1. PERSONAL INFORMATION COLLECTED

    Color Sky 3D take our customers privacy seriously and we will only collect and use your personal information as outlined below.

    Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice.

    Color Sky 3D does not sell, share or trade customers personal information collected online with third parties.

    Personal information collected online will only be disclosed within our corporate group for internal use only.

     

    2. COLLECTION OF PERSONAL INFORMATION

    When you create an Color Sky 3D account the personal information we collect may include your:

                - Name

                - Delivery Address

                - Email Address

                - Telephone Number

                - Mobile Number

                - Date of Birth

                - Gender

    The personal information we collect from you will be used in some or all of the following ways:

                - To deliver the products you have purchased from the online store.

                - To update you on the delivery of the product and for customer support purposes

                - To provide you with relevant product information

    When you register as a user on Color Sky 3D online store website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

     

    3. UPDATING YOUR PERSONAL INFORMATION

    You can update your personal information anytime by accessing your account on Color Sky 3D website.

    Security of Your Personal Information

    Color Sky 3D ensures that all information collected will be safely and securely stored.

    We protect your personal information by:

                - Restricting access to personal information

                - Maintaining technology products to prevent unauthorised computer access

                - Securely destroying your personal information when it's no longer needed for our record retention purposes

    Color Sky 3D uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

     

    4. DISCLOSURE OF PERSONAL INFORMATION

    We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from Color Sky 3D website.

    In exceptional circumstances Color Sky 3D may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

    Color Sky 3D is committed to complying with the Privacy Act and the National Privacy principles.

     

    5. COLLECTION OF COMPUTER DATA

    When you visit Color Sky 3D our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

                - Your computer's IP address

                - Browser type

                - Webpage you were visiting before you came to our site

                - The pages with in Color Sky 3D you visit

                - The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

    This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

     

    6. CHANGES TO THE PRIVACY POLICY

    Color Sky 3D reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

     

    7. COMPLAINTS ABOUT BREACHES OF PRIVACY

    If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at [email protected]